Privacy Policy

Last updated: 19 September 2026

Identity and Role of the Data Controller

showridgefy acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing your personal data in connection with our courses on live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. Our registered address is Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG, United Kingdom and you can contact us at [email protected] or 01494 671234.

Scope of This Notice

This privacy notice applies to all visitors to our website, individuals who enquire about or enrol in our courses, and anyone who interacts with us through the contact form or other channels. It covers data processing activities carried out by showridgefy in the United Kingdom and explains how we handle information in accordance with the UK GDPR and the Data Protection Act 2018.

Categories of Personal Data and Sources

We collect personal data directly from you when you complete forms, enrol in courses, or communicate with us. This includes identification details such as your name, contact information including email address and telephone number, professional background, payment details where applicable, and technical data such as IP address and browser information collected automatically. We may also receive data from third-party platforms if you interact with our services through them.

Purposes of Processing and Legal Basis

We process your data for several distinct purposes. To provide course information and handle enrolments we rely on contractual necessity. For marketing communications we rely on your consent or legitimate interests. To comply with legal obligations such as tax and accounting requirements we process data under legal obligation. Website analytics and improvement are based on legitimate interests. Each purpose is explained separately so you can understand exactly why your data is used.

Requirement to Provide Data and Consequences

Providing certain personal data is necessary to enrol in our courses or receive responses to enquiries. If you do not supply required information we may be unable to process your application, deliver course materials, or respond effectively. Optional data such as marketing preferences can be withheld without affecting core service delivery.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance website functionality and gather usage statistics. Please refer to our separate Cookie Policy for detailed information on the types of cookies deployed and how to manage your preferences through the site-wide cookie banner.

Processors, Recipients and Legal Disclosures

We share data with trusted service providers acting as processors including payment processors, email delivery services, hosting providers and course management platforms. Categories of recipients also include professional advisers and regulatory bodies where disclosure is required by law. We only share the minimum data necessary and maintain appropriate contracts with processors.

International Transfers

Some of our processors may be located outside the United Kingdom. In such cases we ensure appropriate safeguards such as UK-approved standard contractual clauses or adequacy decisions are in place to protect your personal data to the same standard as UK GDPR.

Retention Periods

We retain personal data only for as long as necessary for the purposes described. Course enrolment records are kept for seven years to meet legal and accounting requirements. Marketing consent records are retained until consent is withdrawn. Website analytics data is typically retained for twenty-six months before automatic deletion or anonymisation.

Security and Data Minimisation

We implement appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect personal data. We apply data minimisation principles by collecting only the information required for each specific purpose and regularly reviewing what data we hold.

Your Data Subject Rights

Under UK GDPR you have rights to access, rectification, erasure, restriction of processing, data portability and objection. To exercise any of these rights please contact us using the details above or submit a request through the contact form on our Contacts page. We will respond within one month and may request identification to verify your identity.

Withdrawing Consent and Objecting to Marketing

Where processing is based on consent you may withdraw it at any time by contacting us or using unsubscribe links in communications. You can also object to processing for direct marketing or profiling at any time and we will cease such activities upon receipt of your objection.

Right to Complain

If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details are available on the ICO website.

Children and Age Restrictions

Our courses are intended for individuals aged eighteen and over. We do not knowingly collect personal data from anyone under the age of eighteen. If we become aware that data from a minor has been collected we will delete it promptly.

Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics we perform are for internal service improvement only and do not result in automated decisions about you.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in law or our practices. The date of the most recent update appears at the top of this page. We encourage you to review this notice periodically.